Welcome to Our Main Office!
At a Branch
Visit your local branch. You can find your closest location below.
Notify a Member Service Representative about your lost/stolen debit or credit card. The MSR will then cancel your lost/stolen card and provide you with a replacement card by mail. Your replacement card will arrive within 7 to 10 business days.
Notify a Member Service Representative about your lost/stolen debit or credit card. The MSR will then cancel your lost/stolen card and provide you with a replacement card by mail. Your replacement card will arrive within 7 to 10 business days.
By Phone
If you are reporting a lost/stolen card after hours, please call us at (904) 259-6702, select option 5, then option 1 for Credit Cards or option 2 for Debit Card. A representative will assist you to cancel your card and order a replacement. You can expect to receive your replacement card in the mail within 7 to 10 business days.
602 South Sixth Street
Macclenny, Florida 32063
Macclenny, Florida 32063
Phone: (904) 259-6702
Fax: (904) 259-2666
Telephone Teller: 1-833-548-0099
Fax: (904) 259-2666
Telephone Teller: 1-833-548-0099
Lobby Hours - (Excluding Federal Holidays)
Monday, Tuesday, Wednesday, Thursday: 9 A.M. - 4:30 P.M.
Friday: 9 A.M. - 6 P.M.
Monday, Tuesday, Wednesday, Thursday: 9 A.M. - 4:30 P.M.
Friday: 9 A.M. - 6 P.M.
Drive-Through Hours
Monday, Tuesday, Wednesday, Thursday: 8:30 A.M. - 5 P.M.
Friday: 7:30 A.M. - 6 P.M.
Saturday: 9 A.M. - 12:30 P.M.
Monday, Tuesday, Wednesday, Thursday: 8:30 A.M. - 5 P.M.
Friday: 7:30 A.M. - 6 P.M.
Saturday: 9 A.M. - 12:30 P.M.
If you have an inquiry pertaining to your account, obtaining a loan or any other services related to your account, you may email us at: cfcu@truficu.org or loans@truficu.org or contact us online.